Privacy Policy
Last Updated: July 2026
At Exotto AI Review Engine ("Exotto", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software, and services.
By using Exotto AI Review Engine, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as information collected automatically when you use our platform.
Personal Information
We may collect:
• Full Name
• Email Address
• Phone Number
• Company Name
• Business Address
• Billing Information
• Account Login Credentials
Business Information
When using Exotto AI Review Engine, we may collect business-related information including:
• Google Business Profile information
• CRM data
• Customer contact information you upload
• Business branding
• Review management settings
• Integration preferences
Automatically Collected Information
When you use our website or platform, we may automatically collect:
• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Session Activity
• Cookies
• Analytics Data
2. How We Use Your Information
We use your information to:
• Create and manage your account
• Provide our services
• Send review requests on your behalf
• Generate AI-powered review responses
• Improve our platform
• Process payments
• Provide customer support
• Communicate updates and service announcements
• Improve website performance
• Detect fraud and unauthorized activity
• Comply with legal obligations
3. Customer Data
You remain the owner of any customer information you upload to Exotto.
By uploading customer data, you confirm that:
• You have obtained all necessary permissions.
• You have the legal right to use the information.
• You comply with all applicable privacy and communication laws.
Exotto only processes customer information to provide the services requested by you.
4. AI Features
Exotto uses Artificial Intelligence to enhance your experience.
AI may assist with:
• Review Replies
• Message Suggestions
• Customer Communication
• Review Automation
• Content Recommendations
Although AI assists with content generation, you remain responsible for reviewing and approving communications where appropriate.
5. Cookies
We use cookies and similar technologies to:
• Remember your preferences
• Keep you signed in
• Improve website performance
• Analyze visitor behavior
• Measure website traffic
• Improve user experience
You may disable cookies through your browser settings. Some features may not function correctly without cookies.
6. Third-Party Services
Our platform may integrate with third-party providers, including:
• Google Business Profile
• GoHighLevel
• Zapier
• Stripe
• CRM Platforms
• Email Providers
• SMS Providers
• Analytics Services
These providers operate under their own privacy policies.
Exotto is not responsible for the privacy practices of third-party services.
7. Payment Information
Payments are securely processed by trusted third-party payment providers.
Exotto does not store your complete credit card or payment information on its servers.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your information.
However, no online platform or electronic transmission is completely secure.
While we work hard to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain your information only as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
You may request deletion of your account and associated data where permitted by law.
10. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion
• Request a copy of your data
• Withdraw consent
• Object to certain processing activities
To exercise these rights, please contact us using the information below.
11. Marketing Communications
We may occasionally send:
• Product Updates
• Feature Announcements
• Educational Content
• Promotional Offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Service-related communications may still be sent when necessary.
12. Children's Privacy
Our services are intended for businesses and individuals who are at least 18 years old.
We do not knowingly collect personal information from children.
13. International Users
If you access our platform from outside the country where our servers operate, your information may be transferred, processed, and stored in other countries.
By using our services, you consent to these transfers where permitted by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the "Last Updated" date at the top of this page will be revised.
Your continued use of our services after changes become effective constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
Exotto AI Review Engine
Email:
Website:
Your Privacy Matters
At Exotto AI Review Engine, protecting your privacy and earning your trust are fundamental to everything we do. We are committed to handling your information responsibly, maintaining strong security practices, and providing transparency about how your data is used.
Thank you for trusting Exotto with your business.
